RETURNS

Eligible products purchased online can be returned within 14 days of delivery for store credit.

We don't offer refunds to your original payment method — eligible returns receive store credit only.

Final Sale & Non-Returnable Items

Anything purchased as part of a sale or promotional markdown is final sale. Welcome, thank-you, loyalty, and other individual discount codes don't make an item final sale.

Non-returnable:

• Accessories and home goods
• Earrings
• Hats
• Specialty, location-specific, and event-exclusive items

Return Conditions

We can't accept a return if:

• Hang tags have been removed
• The item is worn, washed, used, or damaged
• The item was purchased as part of a sale or promotional markdown

Return Shipping

You're responsible for arranging and paying for return shipping. We're not responsible for return packages that are lost, delayed, or damaged in transit — use a trackable method and keep your tracking info until your return is processed. Original shipping charges are non-refundable.

Return Process

Start your return by filling out the form below within 14 days of delivery. We'll review your request and email you to confirm eligibility and provide return shipping instructions — don't send anything back before you hear from us.

Once we receive your return, we'll inspect it against our return conditions. Return authorization doesn't guarantee acceptance if the item doesn't pass inspection. Approved returns receive store credit for the amount paid for the item — original shipping charges aren't included.

Event Purchases

Items bought at a market, pop-up, or other in-person event follow the same return eligibility as online purchases. Fill out the return form within 14 days of purchase and provide proof of purchase. Approved event returns must be mailed back per the instructions provided — we don't accept returns at future events unless arranged in advance.

Specialty, location-specific, and event-exclusive items are final sale and can't be returned or exchanged.